Case Study

Board In Buffalo

Table of Contents


Board in Buffalo creates custom charcuterie boards and grazing tables for any event, party, date night, and more! From single pieces to tables for more than 500

The Brief

Board in Buffalo creates custom charcuterie boards and grazing tables for any event, party, date night, and more! From single pieces to tables for more than 500 people, you can depend on us to build whatever you require!


The Problem

Takings Orders manually from Google Forms

There are a few problems with taking orders manually from Google Forms:

  1. It is time-consuming to fill out each order form manually.
  2. There is a potential human error when manually inputting the form into the system.
  3. It cannot be easy to track all the orders if they are not inputted into the system promptly.

Charging People Manually over the phone

One of the problems associated with charging people manually over the phone in your business is that it can be time-consuming. For example, if you have 100 customers, it can take an hour or more to charge each one over the phone manually. It can be a big problem if you’re trying to run a business efficiently.

Another problem is that it can be difficult to track who has been charged and who hasn’t. It can lead to confusion for you and your customers. In addition, if you make a mistake while charging someone, it cannot be easy to fix. Overall, charging people manually over the phone can be a big hassle, and it’s best to avoid it if possible.

However, companies accepting phone payments should be careful that the information provided is from a valid consumer. Doing so could subject them to costly chargeback fees from their payment source.

Client's Dilemma

Tedious and Time-Consuming Process

There are a few reasons why taking orders from Google forms and charging manually over the phone can be tedious and time-consuming:

  1. It cannot be easy to track all orders via Google forms.
  2. If you’re not careful, it’s easy to accidentally overcharge or undercharge someone when you’re manually inputting their information into the system.
  3. It consumes time to constantly stop and start the process of taking orders and charging people over the phone.

Slow business growth

Growing a business can be quite tedious and time-consuming. It is especially true if you are unfamiliar with all the different aspects of running a business. You should constantly be reading books and articles on business and self-improvement. Additionally, you should attend seminars and workshops whenever possible. You will be able to keep your business growing quickly by continually learning.You can also Custom Shopify web design for your business to reach more clients.

The Solution

There are several methods Board and Buffalo can use to solve its problems so that the business can operate smoothly.

Create a site

Your company needs a Shopify website since it gives you a credible online presence. It can increase your consumer base and foster confidence with new customers. A Shopify website can also assist you in streamlining your company’s processes. You can effortlessly accept payments, manage your inventory, and complete orders with a Shopify website.

Google Add-on

One way to solve the Google forms issue is to add a Google Form add-on that will automatically input the data from the form into the system. It will save time and reduce the potential for human error. Alternatively, have someone responsible for promptly inputting the data from the forms into the system. It will help keep track of all the orders and ensure they are processed promptly.

Create a business plan

One of the most important things you need to do when starting a business is to create a detailed business plan. The plan will outline your goals and objectives and how you plan on achieving them. Without a solid business plan, it won’t be easy to make your business successful.

Set up local Pickup and Delivery services

Local pickup services are a fantastic substitute for the kind of transactions that are made nearby. It is a great way to boost online sales and enhance customer feedback for your online shop. The expedited Delivery of the goods is the main advantage. Customers don’t have to worry about paying shipping fees to receive their selected merchandise.A Shopify web design has a proper system for pick up and delivery services.

You may win your consumers’ long-term trust by keeping them informed about the status of their orders. Local Delivery reduces the possibility of the goods being destroyed or stolen. Doing this improves your chances of receiving good customer satisfaction ratings while decreasing shipping-related issues.

Charge Delivery based on distance

To charge by distance delivery charges by distance app does as implies; it determines delivery rates depending on distance and displays them at the point of purchase. Additionally, it functions flawlessly in multiple locales. As a result, the app gives you complete control over when, where, and how much you deliver goods. Delivery Rates cover various methods for calculating delivery rates by Distance characteristics.In the business plan remember to include shopify website design services for your business.

Create a detailed business plan

By writing a business strategy, you can more clearly comprehend what needs to be done to accomplish your goals. Your completed company plan will serve as a reminder of these objectives. You can use it as a useful tool to help you keep focused and on course.

What are a company plan’s three key goals? It’s critical to comprehend why a company plan is being created before you begin to compose one. The following are the top three justifications for creating a business plan:

  • Business focus. Establishing your future ambitions is the main goal of a business strategy. You can choose your company’s focus and pursue growth by developing a path to your goals.
  • Seek financing. Before investing in your company, banks, private investors, and other lenders often look for a thorough business plan.
  • Attract executives. You’ll probably need to expand your workforce with executives as your company expands. You may find executive talent and assess whether they are a suitable fit for your organization with a business plan.

The Result

Well streamlined business operations lead to easy and timely service delivery to customers.

The main justification is that it makes shopping more convenient for customers. Customers can order products online and deliver them directly to their front doors while shopping in the comfort of their homes.

Excellent Communication systems

When attempting to develop outstanding communication solutions for your company, there are a few crucial considerations to bear in mind. You’ll want to ensure that all your communication routes are concise and clear first. Additionally,think about how you may increase productivity and efficiency in your company by using communication systems

Seamlessly scalable business process

There are a few key things to put in mind when trying to achieve a seamlessly scalable business process:

1. First and foremost, streamline your processes as much as possible. The simpler the process, the easier it will be to scale.

2. Automation is key. The more you can automate, the less you will worry about breaking things when you scale.

3. Involve your team. The team members should be on the same page and work together towards the same goal.

The Showcase

When all problems are identified and solved, the business will run smoothly and more customers will be attracted to the business.Consult experts for shopify custom design and development services for your business Improve brand image A Shopify website can help improve your brand image by providing a professional and stylish platform for your business. By customizing your Shopify website to match your brand, you can create a cohesive and consistent look that makes your business stand out. A Shopify website can also help you connect with your customers and build relationships through features like blogs and social media integration. Using a Shopify website to improve your brand image, you can create a strong online presence to help your business succeed. Attract more customers Offering clients something they can’t get anywhere else is one of the best methods to get them to visit your Shopify website. Make sure your shopify website design agency creates a simple to find and use website for your business . It is a fantastic additional strategy for attracting customers. You can also advertise online and use social media for marketing your website. After implementing this solution,Board and Buffalo discovered that it improved services to customers as well as communication among all teams and provided 24/7 access to resources. As a result, Board and Buffalo was able to complete its digital transformation, which led to an increase in sales after one year.



“Saul is amazing! He created a ground up Shopify site for my charcuterie business and the whole experience was excellent! He was very patient with all of my questions and even made detailed videos that I could reference back to for help. He was always available and responded very quickly to anything that I needed. I will definitely use Saul again and I highly recommend him to everyone!” -Miranda

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